Purrlyne
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Help & FAQ
Answers to the most common questions about Purrlyne.
Getting started
What is Purrlyne?
Do I need an account?
Is there an age requirement?
Chatting & matching
How does matching work?
What are public rooms?
Can I send photos or videos in a chat?
Can I control who I get matched with?
Contacts & notifications
How do I add someone as a contact?
What shows up in the notification bell?
Account & password
I forgot my password — now what?
How do I change my password?
How do I delete my account?
Premium
What does Silver 🥈 include?
What does Gold 🥇 include?
What does Diamond 💎 include?
Safety & reporting
How do I report someone?
What happens after I report someone?
Where can I read more about staying safe?
Troubleshooting
I'm not getting matched with anyone
The page is stuck or won't load
None of this answered my question
Still stuck?
support@purrlyne.com
Safety Tips
Child Safety
Creators
Discord